To review your email accounts anywhere, ClickPanda includes a WebMail service OpenXchange, an easy-to-use interface where you can organize your emails, contacts and tasks.
If you want to customize the webmail access URL, using your company's domain, follow these steps *:
- From the members home are you can click on Domains:
- In the list of your Domains, select the Domain you would like to change, then click on manage DNS
- In this section, you will find the DNS records of your Domain. Click on Manage CNAME Records
- Verify that there is a CNAME record with name webmail.yourdomain.com and value us3.webmail.mailhostbox.com, if there is no record with these values, continue with step 5.
- To create the CNAME record required to customize the Webmail URL, click the button “add a new CNAME Record”
- Enter the following values:
Host Name: webmail
Canonical Name: us3.webmail.mailhostbox.com
TTL: 7200
7. You can verify that the URL is working, visiting from a browser the webmail.yourdomain.com page. If everything works correctly, you should see this interface:
8. If you have questions, or need additional help by customizing a URL, you can open a support ticket.
Note:
* For the DNS records in this section to take effect, the nameservers must point to the following values, otherwise this DNS zone will have no functionality:
Gestorpanda.mars.orderbox-dns.com
Gestorpanda.earth.orderbox-dns.com
Gestorpanda.venus.orderbox-dns.com
Gestorpanda.mercury.orderbox-dns.com
These instructions apply to mail accounts included in the purchase of a domain, Business email accounts and accounts included in our Hosting plans.
In case you have any questions or concerns you can contact our live chat via whatsapp : https://wa.me/+573107216459
