Contact Information

Use this interface to store your cPanel account contact information, and to set your contact preferences.


Important:

To use the password reset feature, you must have an email contact.


Change contact information.
To change contact information, do the following steps

Access your cPanel
Scroll down to the "Preferences" section and select Contact Information

Enter your desired email address in the "Enter an email address to receive account notifications and password reset confirmations" field


Click "Save"

Contact Preferences

You can select the following settings in the Contact Preferences section of the interface:

Setting
Description
My contact email address changes. This setting notifies you at your current and previous contact email address if someone changed the contact address.

My preference for contact email address change notifications is disabled.

 This setting notifies you if someone disabled the My contact email address changes setting.
My account approaches its disk quota.

This setting notifies you if your website will soon reach the maximum amount of disk space. 

Notes:

  • If you have a full disk quota, you cannotmodify existing files or add new files to your website.
  • To resolve this issue, delete old or unused files, or upgrade your hosting plan.
My account approaches its bandwidth usage limit.

This setting notifies you if your website will soon exceed the maximum amount of traffic allowed. 

Notes:

  • This setting only appears if your hosting provider limits the bandwidth usage for your cPanel account and enables bandwidth notifications.

  • After you reach your maximum bandwidth, visitors cannot access your website.
  • To resolve this issue, you must upgrade your hosting plan. Otherwise, you must wait until the limit resets. Generally, this limit resets at the end of each month.
AutoSSL has renewed a certificate.

This setting notifies you if AutoSSL successfully completes a certificate renewal.
Any of my account’s email accounts approaches or is over quota.

This setting notifies you if one of your email addresses will soon reach its maximum amount of disk space. 

Note:

To resolve this issue, delete old email, or upgrade your hosting plan.
My account's password changes. This setting notifies you if someone changed your account password.

My preference for account password change notifications is disabled.

 This setting notifies you if someone disabled the My account's password changes setting.
Someone logs in to my account.

This setting notifies you when someone logs in to your account. It is useful if you suspect that someone else has your account password.

Notes:

  • In order to use this setting, your system administrator or hosting provider mustenable cPHulk in WHM's cPHulk Brute Force Protection interface (Home >> Security Center >> cPHulk Brute Force Protection).
  • To resolve this issue, change your account password to a more secure password.
  • The system only sends a single notice in each 24-hour window for a specific username, service, and IP address combination.
  • The system will not send notices if the user logs in successfully through an IP address range or netblock from which a user previously successfully logged in. To enable these notices, select the next option.

Send login notifications, even when the user logs in from an IP address range or netblock that contains an IP address from which a user successfully logged in previously.

 This setting notifies you whenever someone logs in to your account successfully through any IP address.

My preference for successful login notifications is disabled

This setting notifies you if someone disabled the Someone logs in to my account setting.
An external account links to my account for authentication. This setting notifies you when someone links your account to an external authentication provider.

My preference for external account link notifications is disabled.

 This setting notifies you if someone disabled the An external account links to my account for authenticationsetting.
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