Knowledgebase

Header messages contain tracking information for an individual email, detailing the path that took the message as cross-mail servers. Select your mail provider or Webmail or mail client below to see instructions on how to find these headers.

Gmail

1. Sign in to Gmail.
2. Open the message from which you want to extract the header message.
3. Click the down arrow next to Reply, in the message pane at the top.
4. Click Show Original.
5. A summary of the headers will appear in a new tab. To obtain them completely click on Download Original.

Note: If you use Gmail with a work or school account and you have S / MIME enabled, you can click on Download S / MIME Original or Download Decrypted.

Hotmail

1. Sign in to your Hotmail account.
2. Select Inbox from the menu on the left.
3. Right click on the message of which you want to extract the headers and select View Message Source.

These headers will appear in a new window.

Outlook

1. Open Outlook.
2. Open the message by double-clicking it
3. Click on the File tab.
4. Click Properties.
5. In the Properties dialog box, the headers will appear in the Internet Headers box.

For earlier versions of Outlook:

1. Open Outlook.
2. Open the message from which you want to extract the headers
3. Click on the View menu, and select Options ...

These headers will appear in a new window.

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