When you purchase an SSL certificate with Click Panda, you need to take a few extra steps to install it on your website.
1. Generate the "CSR" (Certificate Signing Request)
You must enter the control panel of your hosting following the steps of our article How can I enter the control panel of my hosting Cpanel?
Next, find the "security" section and click the SST/TLS button
.
Next, click Generate, view, or delete SSL certificate signing requests.
Here you must fill in the information provided according to your company, your domain must be in the format *.yourdomain.com (for all subdomains), or if you are going to apply the certificate to a subdomain, you must add it in a separate line, you must use a valid email address that receives emails and to which you have access, since the final SSL certificate will be delivered to this account
At the end, click on "Generate"
2. Request the Certificate:
2.1 Once you have generated the CSR, you must configure the certificate by following these steps:
- From the members area, click on services and then select the SSL certificate you purchased
- then click "Set up now"
IMPORTANT:
When installing an SSL certificate, all HTTP requests to other websites or even to your own website must go with the HTTPS:// protocol otherwise the browser will not load this resource.
If after installing the SSL certificate your website does not load or partially loads, you should check the browser's error console to verify that all requested resources load using the HTTPS:// protocol.
If you have a Hosting plan with Click Panda, we help you with the installation; however, you must configure the certificate from the members area, since we do not have the personal information required to generate the certificate.
ClickPanda is not responsible for failures on the website after the installation of the SSL certificate.
You must use one of the following emails within the same domain for verification, otherwise the certificate cannot be issued:
admin@
hostmaster@
administrator@
postmaster@
2.2 You must fill in the required fields, if you have hosting with Click Panda, you must select cPanel / WHM in the Web Server Type field
2.3 Then, click Continue
3 Install the certificate:
Once you have completed the configuration process, you will receive an email within the next 24 hours, sent by the company that issues the certificate (Comodo or Positive) which contains your SSL certificate ready to install.
To install the certificate, follow these steps:
1. You must enter the control panel of your hosting by following the steps in our article How can I enter the control panel of my Cpanel hosting?
Then, look for the "security" section and click on the button
.
2. Next, click Manage SSL Sites.
3. Here you must enter the information received in the mail with the SSL certificate
4. Click on install certificate to finish.
If the certificate has been installed successfully, you should see your website URL like this:
To know How to force HTTPS using the .htaccess file visit this article.
