We recommend that you create a Sender Policy Framework (SPF) record for your domain.
An SPF record is a type of Domain Name Service (DNS) record that identifies mail servers that can send messages on behalf of your domain.
The purpose of SPF records is to prevent spam distributors from sending messages with sender addresses from your counterfeit domain. Recipients can check the SPF record to find out if a message that appears to come from your domain comes from an authorized mail server.
You must add the IP addresses of the machines used to send mail in the configuration of the DNS zone of the domain. This is achieved using text DNS records. An example SPF record for DNS would be:
mydomain.com IN TXT "v = spf1 mx ptr ~ all"
The example indicates a text record (IN TXT) for the domain mydomain.com with the following SPF description:
v = defines the used version of SPF (version 1).
mx authorizes the machines with the IP of the MX records.
ptr authorizes the machines under the domain mydomain.com.
~ all suggests unauthorization to machines that do not fit explicitly.
The SPF verification process on the recipient's mail server consists of checking the DNS records of the sender's domain. If the IP address of the server you have connected fits into the allowed address specification in the SPF record then a Received-SPF header is added indicating the positive result of the check.
The mail reader programs will use SPF to classify the mail just contrary to the criterion of the spam folder, taking to the input folder the mail verified by the server of the recipient. Examining the headers of an SPF-verified message one could observe the Received-SPF header:
Received-SPF: pass (domain of example@clickpanda.com designates 24.24.14.xxx as permitted sender)
For corporate mail accounts ClickPanda, you must have the following SPF record:
v = spf1 + a + mx include: _spf.clickpanda.com ~ all
Note that you can only have an SPF record, so if you need to authorize additional servers, you must include them in the same SPF record.
By adding an SPF record, and authorizing the servers that send mail, your reputation for spam will gradually improve, however, this does not guarantee that your messages will not reach spam, since this classification depends on the server receiving the emails, which they are not under our control.
To add the TXT record of the SPF, you must follow the instructions in the following article: https://www.clickpanda.com/knowledgebase/8/i-How-to-change-the-DNS-of-domain-regions. html
You also need a DKIM registry, which is added by default if your NS point to our servers:
Gestorpanda.mars.orderbox-dns.com
Gestorpanda.earth.orderbox-dns.com
Gestorpanda.venus.orderbox-dns.com
Gestorpanda.mercury.orderbox-dns.com
If your domain nameservers point to ns1.clickpandaxhosting.com and ns2.clickpandaxhosting.com, and you have a Cpanel hosting plan, your DNS records are configured from Cpanel, any modifications you make in this DNS zone will not be reflected, so More information you can visit the article Advanced Zone Editor within the Cpanel help section
In case you have any questions or concerns you can contact our live chat via whatsapp : https://wa.me/+57310721
