Mail service setup - I can not receive mail, I do not know how to access mail

If you have a corporate email plan, or use the free accounts included in the domain purchase, you must add the following MX records in order to receive mail:

Record Priority ttl
us2.mx1.mailhostbox.com
1
7200
us2.mx2.mailhostbox.com
5
7200
us2.mx3.mailhostbox.com
5
7200



If your domain is registered with ClickPanda, and you use our DNS manager, you can follow the steps in this article from our support center and modify your MX records and configure the clickpanda Name Servers: :

 https://www.clickpanda.com/knowledgebase/8/i-Como-puedo-cambiar-los-registros-DNS-de-mi-dominio.html


Also, you must verify that your domain has the following CNAME records for the operation of webmail and mail clients (Outlook, thunderbird, Mail on your phone)

 

Hostname  Points to
pop
us2.pop.mailhostbox.com.
imap
us2.imap.mailhostbox.com.
smtp
us2.smtp.mailhostbox.com.
webmail
us3.webmail.mailhostbox.com.

 

In case you have any questions or concerns you can contact our live chat via whatsapp : https://wa.me/+573107216459

 

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