One of the advantages of having your corporate mail with ClickPanda is the possibility of receiving mail on your mobile phone, on your computer or in your favorite email client.
ClickPanda corporate mail works with any mail client that supports the IMAP and SMTP protocol (eg Outlook or Thunderbird).
To configure a mail client, you must verify the instructions of the mail client to use, or your mobile phone, and make sure the account is added with the IMAP option. Before setting up the account on your device or mail client, you must verify that your domain has the records according to this support article. to this support article.
- Log in to your client area and click on Services.
2. Then, click on Active next to your domain.
3. Then click on POP/IMAP Settings and the settings will be displayed:
You should verify that the information entered in your mail client or phone is the following:
IMAP Server: imap.yourdomain.com
Port: 143
SMTP Server: smtp.yourdomain.com
Port: 587
User: Your complete email account (user@yourdomain.com)
Password: The same password as your WebMail
*The steps you must follow to configure your email account depend on the mail client or device you are going to use.
*These instructions only apply to corporate email accounts and free accounts included, if these instructions do not work, you can open a support ticket https://clickpanda.com/knowledgebase/18/iComo-puedo-abrir-un-ticket-de-soporte.html
In case you have any questions or concerns you can contact our live chat via whatsapp : https://wa.me/+573107216459
